About Darlington Heat Pumps
The purpose of this site is narrow and stated plainly: get Darlington households a free, surveyed, line-by-line price for air source work from a single independent MCS registered contractor, with the £7,500 Boiler Upgrade Scheme claim handled as part of the job, and honest advice offered before any selling starts.
Ask around about heat pumps in this town and the answers arrive pre-loaded. Somebody's cousin had one fitted and cannot get the house above eighteen degrees; somebody else has halved their bills and will tell you so at length. Both stories are usually true, which is the whole problem. Buying one is genuinely difficult to judge from the outside, because the thing that determines the outcome — the quality of the design work — never appears in the headline number. Two firms can price the same Cockerton semi four thousand pounds apart with no explanation offered by either. You find out which design was the careful one in the second week of January, long after the money has moved. This site exists to bring that judgement forward, using measured surveys, stated design temperatures and prices split into lines a homeowner can question.
How the process runs
You submit the property type, the heating currently in place and your postcode. A single independent contractor covering the DL districts then visits, measures every room, looks at wall construction, glazing, exposure and the options for a cylinder, and comes back with a design and a price in writing. That routine does not change with the size of the job — full installation, straight swap, hybrid, service, grant application or a standalone survey all follow the same order.
Standards the contractor works to
- MCS registration, checked before anything else. No registration means no £7,500, so it is confirmed at the outset rather than assumed.
- Room-by-room measured heat loss to MCS 3005. A calculation from floor area is a guess wearing a spreadsheet.
- Design flow temperature written on the quote. One number, and it tells you more about the engineering than any brochure.
- Itemised pricing: outdoor unit, cylinder, emitters, pipework, electrical work and commissioning each carrying their own figure.
- A readiness to turn work down: a yard with nowhere legal to stand a machine, a house that needs fabric work first, a property with no room for a cylinder. Said early, in writing, before anyone spends.
- A single contractor per enquiry. Your details do not travel any further than that.
Who is behind it
The site belongs to 360 Media Works Ltd and based in Stockton-on-Tees. Contractors are checked for MCS registration, insurance cover and recent references before a single enquiry is passed to them, and they pay an introduction fee on jobs they win. Homeowners are charged nothing at any stage, and that fee is not permitted to reappear inside the quoted price.